Privacy Policy
Last updated: June 2025
1. Overview
BlackPrime Capital ("we", "us", or "our") operates the website blackprime.io and associated Telegram bots and services. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it.
By using our Services you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Services.
2. Data We Collect
We collect the following categories of personal data:
- Telegram identity: Your Telegram user ID, username, and first name when you interact with our bots. This is provided automatically by the Telegram platform.
- Financial data: Deposit amounts, withdrawal requests, transaction hashes, and wallet addresses you submit to us.
- API credentials: Exchange API keys you provide for the copy-trading service. Keys are stored encrypted and are never used for withdrawals.
- Usage data: Interactions with our bots (commands sent, buttons pressed) and website analytics (page views, referrer, browser type).
- Communications: Messages you send to our support channels or email.
3. How We Use Your Data
We use your personal data to:
- Operate and manage your fund account, copy-trading subscription, or signal subscription
- Process deposits, calculate share balances, and execute withdrawals
- Send trade alerts, performance reports, and service notifications via Telegram
- Detect fraud, abuse, or violations of our Terms of Service
- Comply with applicable legal and regulatory obligations
- Improve our algorithms, services, and user experience
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Data Sharing
We may share your data with:
- Exchanges: Trade instructions are submitted to third-party exchanges (e.g. BloFin, Hyperliquid) via API. Exchange-side data handling is governed by those platforms' own privacy policies.
- Infrastructure providers: We use cloud hosting providers (DigitalOcean, Vercel, Cloudflare) who process data on our behalf under data processing agreements.
- Legal requirements: We may disclose data when required by law, court order, or to protect the rights and safety of BlackPrime Capital or others.
5. Data Retention
We retain personal data for as long as your account is active or as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Transaction and financial records are retained for a minimum of 5 years in accordance with applicable financial record-keeping requirements.
6. Security
We implement industry-standard security measures including encryption at rest and in transit, API key hashing, JWT-based authentication, and restricted access controls to protect your personal data.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to or restrict certain processing activities
- Request a portable copy of your data
To exercise any of these rights, contact us at support@blackprime.io. We will respond within 30 days.
8. Cookies and Tracking
Our website blackprime.io uses minimal first-party cookies essential for site operation. We do not use third-party advertising cookies or behavioural tracking. Analytics data is collected in aggregate and is not linked to individual identities.
9. Children
Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via our Telegram channels. The date at the top of this page reflects the most recent revision.
11. Contact
For privacy-related questions or requests, contact us via Telegram at @BlackPrimeCapital or by email at support@blackprime.io.